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Become a partner

“We are looking for partners to promote our services throughout Europe & North America. If you have existing or potential customers and you are interested in talking to us, then please choose one of the options below and complete the contact form. We look forward to hearing from you.”

– Tuomo Kiesvaara, CEO Setera Communications

Options

I WANT TO BE A RESELLER

  • Own your own customers
  • We bill you for a wholesale price and you bill your customer at the price you choose
  • Up to 40% GM if you sell market rates
  • You own the relationship: having full ownership of billing, bundling, support and all other elements.
  • You provide level 1 technical support
  • We provide sales and technical training
  • We support you with level 2 & 3 technical support

I WANT TO BE AN AGENT

  • You earn an upfront payment on customer activations
  • You earn commission on monthly recurring revenues (MRR) for up to 3 year
  • We own the customers
  • You sell at our competitive End User Prices
  • You close the deals
  • We bill the customers
  • We provide sales and technical training
  • We provide all technical support
  • We provide marketing material and expert sales assistance every step of the way

I WANT TO INTRODUCE

  • You introduce sales opportunities to us
  • You earn an upfront payment on customer activations
  • We own the customers
  • We close the deals
  • We bill the customers
  • We provide all technical support

Partner portals

Service Management Portal

Allows resellers to configure and manage their customers’ services

User management

  • Easy to use
  • Send onboarding installation SMS
  • Edit user details

Number management

  • Same view for all numbers in organisation
  • Edit Schedules
  • Add new prompts with Text-To-Speech feature
  • Easy user management of group numbers

Deskphone management

  • Simple to register new deskphones
  • Assign deskphones to users easily
  • Easily manage deskphone buttons
  • Deskphones supported: Poly, Yealink, Snom & Mitel.

External Contacts

  • Easy management
  • Create specific contact list for user groups
  • Add new contacts
  • Import contacts from template without hassle

Integrations

  • CRMs and MS Teams

Support Portals

MyTraining, MySetera, SeteraDesk, MyMonitor

TRAINING

  • MyTraining – our learning management system provides product & services training and sales training

ADMINISTRATION

  • MySetera – portal for sales orders, invoices and commissions

TECHNICAL

  • SeteraDesk – portal giving partners 24/7 access to our detailed knowledge data base + manuals + how to guides + fault reporting + trouble tickets
  • MyMonitor – portal showing live status of customers’ desk & DECT phones (available on request)

If you would like more information, please complete the enquiry form.   

We look forward to speaking to you.