Setera partners with Altigen to provide Contact Centre services natively integrated with Microsoft Teams
Setera partners with Altigen to sell Contact Centre services natively integrated with Setera OneCloud VoIP.
“This agreement, enabling us to provide contact centre services (CCaaS) utilising Altigen’s cloud software, is another step towards us providing our customers with best of breed unified communications. Altigen have native integration with Microsoft Teams, which is what our customers are increasingly demanding.” Tuomo Kiesvaara, CEO Setera Communications Oy
About Altigen Communications
Altigen is a leading Microsoft Cloud Solutions provider, delivering fully managed Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX, and Innovative Cloud Contact Centre applications with seamless integration to Office 365 for small-to-medium sized businesses and mid-size to large enterprises. Our robust suite of applications integrates with Skype for Business, Microsoft Teams and Office 365 to deliver unparalleled capabilities to organizations using these Microsoft solutions. With thousands of customers around the world, Altigen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. Altigen’s worldwide headquarters is in Silicon Valley, California.
About Setera Communications Oy
Setera Communications specialises in operating and managing global unified communications services (UCaaS) for multinational companies and multisite national businesses. It is a licensed telecommunications operator in multiple countries with offices in Helsinki, London, Madrid, Milan and Rome. Setera provides businesses with an encrypted Cloud PBX service, local numbering, porting & calling, contact centre and compliant call recording. The service delivers exceptional quality and reliability in Europe, North America and in a growing number of countries in Asia.