MS-Teams Integrations
External calling and customer service features makes your Teams a full-featured telephone system.
External calling and customer service –
integral parts of your Teams
Call and receive external calls with Direct Routing
MS-Teams is a powerful internal communications and teamwork solution. Setera integrates external communications and speech feature to MS Teams, making it a complete solution for business communication. Replace your company’s current phone system with Teams.
We deliver connection to public telephone network (Direct Routing), customer service features, complient recording, migration and support services – all designed to add unparalleled value to Microsoft Teams Phone System deployment.
Customer Service for Teams
CoreInteract for Microsoft Teams is an innovative enterprise customer engagement platform designed for any business whose sales, service, and support are a top priority. CoreInteract unifies all your business communications channels and enables your employees to interact with your customers completely within Microsoft Teams.
Bring in more business features to your Teams
Enriches your Teams with switchboard operator features, company numbering, ability to choose the number that is shown to the caller, complient call – video – desktop recording, contact centre features, reporting and much more.