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How can we help you

How can we help you?

Desktop App – Softphone

How to add contacts?

Follow these steps to add a contact from your softphone:

  • Click on Tools
  • Click on Add Contact

Contact Details entry box will appear

  • Enter all the details that you want to include in the respective fields provided
  • You can also keep the contact as your Favorite/VIP/Blocked. For this, click on Drop-down button on the right side of Add as and select the list
  • Speed dial (numbers from 1 to 10) can be assigned to the number which can be used in Desktop Phone
  • You can add multiple numbers for the same contact also. For this, Click on Add a number button and choose the type of number from the Drop-down button and the number
  • Click on OK