Partner Portals

Service Management Portal

Allows configuration and management of OneCloud services

User management

✓ Easy to use

✓ Send onboarding
    installation SMS

✓ Edit user details

Number management

✓ Same view for all numbers in organisation

✓ Edit Schedules

✓ Add new prompts with Text-To-Speech feature

✓ Easy user management of group numbers

Deskphone management

✓ Simple to register new deskphones

✓ Assign deskphones to users easily

✓ Easily manage deskphone buttons

✓ Deskphones supported: Poly, Yealink, Snom & Mitel

External Contacts

✓ Easy management

✓ Create specific contact list for user groups

✓ Add new contacts

✓ Import contacts from template without hassle

Integrations

✓ CRMs and MS Teams

 

Support Portals

MyTraining, MySetera, SeteraDesk, MyMonitor

Administration

✓ Sales orders

✓ Invoices

✓ Commissions

✓ CDRs

Technical 24/7

✓ Fault reporting

✓ Trouble tickets

✓ Knowledge data base

✓ Manuals

✓ How to guides

Device Monitoring

✓ Live status of desk & DECT phones (available on request)

Training Videos

✓ Product & services

✓ Sales

If you would like more information, please complete the enquiry form.

We look forward to speaking to you.