Partner Portals
Service Management Portal
Allows configuration and management of OneCloud services
User management
✓ Easy to use
✓ Send onboarding
installation SMS
✓ Edit user details
Number management
✓ Same view for all numbers in organisation
✓ Edit Schedules
✓ Add new prompts with Text-To-Speech feature
✓ Easy user management of group numbers
Deskphone management
✓ Simple to register new deskphones
✓ Assign deskphones to users easily
✓ Easily manage deskphone buttons
✓ Deskphones supported: Poly, Yealink, Snom & Mitel
External Contacts
✓ Easy management
✓ Create specific contact list for user groups
✓ Add new contacts
✓ Import contacts from template without hassle
Integrations
✓ CRMs and MS Teams
Support Portals
MyTraining, MySetera, SeteraDesk, MyMonitor
Administration
✓ Sales orders
✓ Invoices
✓ Commissions
✓ CDRs
Technical 24/7
✓ Fault reporting
✓ Trouble tickets
✓ Knowledge data base
✓ Manuals
✓ How to guides
Device Monitoring
✓ Live status of desk & DECT phones (available on request)
Training Videos
✓ Product & services
✓ Sales
If you would like more information, please complete the enquiry form.
We look forward to speaking to you.
Setera Communications Oy © 2025