Customers

.

.

.

“With Setera we have eliminated the effort of bargaining with local providers for the activation of telephone lines, and the long lead-times for new phone numbers.

With Setera OneCloud service we were able to create direct connections between our client service centres and shops. Calls can be easily transferred between different contact points and these rules can be easily updated by ourselves.”

—Retail Application & System Manager

.

“I would be happy to recommend Setera to any multinational company We chose Setera because we saw an opportunity to build one global solution for our company. We liked Setera´s ambitious attitude to provide a high quality customer centric service that continually develops with new features and services. In addition we are saving over 50% of the direct costs compared to the previous services we had from local telcos.

We also have significantly reduced our international telephone costs as majority of the calls are now free in our organisation. As IT director I can concentrate on building new services in the company and not use my time to fix problems. We have been very satisfied with quality of the service and the reactive customer service we get from Setera.”

—IT Director

.

“One provider in telecoms globally is what we dreamed about. We wanted to replace all local old PBXs with a cloud solution. We just wanted to get rid of all the hardware in stores and their maintenance. There were many vendors locally, but Setera offered a global solution which was simple to use. Now we do not need to be in contact with multiple providers in each country anymore.

We are very happy about the service and support we are receiving from Setera.”

—IT Director