Redundancy
• SIP Trunks are always delivered with minimum two active SIP endpoints
• Customers are recommended to use multiple SIP endpoints for redundancy
• Redundant network SIP Trunking may be achieved through multiple connection methods
Worldwide voice network
Global
One Connection, Global Reach
Setera provides carriers with efficient, scalable access to a worldwide voice network via one or more redundant interconnects. By connecting directly to Setera’s infrastructure, carriers can extend their reach to over 60 countries, eliminating the need for multiple regional provider interconnects, thus reducing operational complexity.
When providing services to platforms such as Microsoft Teams, Cisco Webex and Zoom, our solution allows carriers to extend their reach to multinational terminations, such as China, APAC, Americas and Europe.
Services:
Redundant SIP trunks
✓ Encrypted SIP signalling and RTP media
✓ Load sharing supporting in & out calling
✓ Geographically local interconnect points
✓ 24/7 monitoring with support and active alarms
Delivery
✓ High-Availability with Tier1 networks and DC partners
✓ Employs redundant data centres and Geo separated SIP servers
✓ RFC based design of services for standardised interconnections
Connectivity:
Connectivity options
to ensure flexibility and global reach, there are connectivity options tailored to different business needs and regions:
Routing Design and Access Control Services
Features include:
A-number-based Call Routing:
Customisable routing based on subscriber numbers
Access Control Lists:
Enhanced security through access control measures
Route Planning:
Load sharing and distributed trunking for optimised routing
Security & Reliability:
High Availability
• Network endpoints are always geo-separated in two independent and autonomous data centres
• Data centre providers are selected among the global top provides, like Equinix and AWS
Service Level Agreements & Monitoring
24/7 network monitoring and robust service-level agreements ensure service reliability. Disruptions are managed by a dedicated engineering team with immediate response times to critical issues.
Support Services
Seamless operation of communication infrastructure from setup to ongoing daily operations.
• Integration Support: technical assistance for SIP Trunk configuration and integration
• 24/7 Emergency Support: immediate assistance during disruptions
• Business Hour Support: available for service-related inquiries
• Continuous Service Improvements: regular updates maintain operational excellence
Billing and Traffic Reporting:
A-number and SIP trunk-based billing:
Flexible billing options based on subscriber numbers or SIP trunk
Comprehensive Reporting:
CDR delivery per trunk and triggered alarms for abnormal traffic patterns
Consultancy Services and Regulatory Support:
Regulatory support and consultancy services to navigate compliance challenges with local laws and telecom regulations.
Setera provides carriers with efficient, scalable access to a worldwide voice network via one or more redundant interconnects. By connecting directly to Setera’s infrastructure, carriers can extend their reach to over 60 countries, eliminating the need for multiple regional provider interconnects, thus reducing operational complexity.
When providing services to platforms such as Microsoft Teams, Cisco Webex and Zoom, our solution allows carriers to extend their reach to multinational terminations, such as China, APAC, Americas and Europe.
Services:
Redundant SIP trunks
✓ Encrypted SIP signalling and RTP media
✓ Load sharing supporting in & out calling
✓ Geographically local interconnect points
✓ 24/7 monitoring with support and active alarms
Delivery
✓ High-Availability with Tier1 networks and DC partners
✓ Employs redundant data centres and Geo separated SIP servers
✓ RFC based design of services for standardised interconnections
Connectivity:
Connectivity options
to ensure flexibility and global reach, there are connectivity options tailored to different business needs and regions:
Private Fiber
This option is ideal for customers within the Nordic region, offering direct and dedicated fibre connectivity through the Company's IP access network
Equinix Fabric, AWS Direct Connect, Azure and Public IX peering points
Available globally, this option leverages the Company’s partnerships with Equinix, AWS, Azure and Public IX peering points providing high-performance access for seamless global communication
Public Internet
The Company’s public peering connections enable broader connectivity options across various regions. Enhancements include IPSec tunnelling and TLS Encryption which provide secure connectivity, ensuring reliable communication over public networks
Security & Reliability:
Redundancy
• SIP Trunks are always delivered with minimum two active SIP endpoints
• Customers are recommended to use multiple SIP endpoints for redundancy
• Redundant network SIP Trunking may be achieved through multiple connection methods
High Availability
• Network endpoints are always geo-separated in two independent and autonomous data centres
• Data centre providers are selected among the global top provides, like Equinix and AWS
Service Level Agreements & Monitoring
24/7 network monitoring and robust service-level agreements ensure service reliability. Disruptions are managed by a dedicated engineering team with immediate response times to critical issues.
Support Services
Seamless operation of communication infrastructure from setup to ongoing daily operations.
• Integration Support: technical assistance for SIP Trunk configuration and integration
• 24/7 Emergency Support: immediate assistance during disruptions
• Business Hour Support: available for service-related inquiries
• Continuous Service Improvements: regular updates maintain operational excellence
Back-up Routing
Each SIP call has active rerouting with multilayer back-up routing achieved on four layers
• Session layer: signalling layer SIP retransmission
• Transport layer: TCP transport layer retransmission
• Network layer: IP rerouting, BGP route recalculation
• Link layer: L2 active link aggregation
Countries served
Setera’s global calling coverage provides a wide range of served areas and advanced technologies, covering over 60 countries. Our solutions ensure high-quality connectivity, meeting communication needs worldwide.
If you would like more information, please complete the enquiry form.
We look forward to speaking to you.
Setera Communications Oy © 2025