OneCloud Direct Routing
Setera simplifies and streamlines telephony for multinationals by consolidating and providing a globally managed service.
Setera’s Enhanced Direct Routing service provides advanced VoIP PBX functionality (Setera OneCloud) to Microsoft Teams, allowing users to make and receive external calls through Teams while accessing advanced OneCloud telephony features:
Benefits
Setera Direct Routing benefits Plus:
- Easy to use advanced call management options
- Easy to use ACD Groups, Auto Attendant, IVR menus
- Call Statistics and Reporting for both Teams and OneCloud users combined in one portal
- Presence State Synchronisation between Teams and OneCloud
- OneCloud Switchboard operator features:
- Call state visibility for Teams + OneCloud users.
- Drag-and-Drop call transfer
- Visibility of queued calls
- Comprehensive Group Call Log
- Live Statistics
- Scalable and tailorable to meet any need, covering even the most demanding requirements
- Hybrid flexibility allowing some users to stay on Teams while others leverage OneCloud’s enhanced features & Desktop phones
- Use existing customer PBXs
Licences Required
– MS Teams Phone Standard per user
– Setera OneCloud per user
Countries served
Setera’s global calling coverage provides a wide range of served areas and advanced technologies, covering over 60 countries. Our solutions ensure high-quality connectivity, meeting communication needs worldwide.
If you would like more information, please complete the enquiry form.
We look forward to speaking to you.
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