Direct Routing

Setera’s Direct Routing service allows users to make and receive calls over the public switched telephone network (PSTN) directly within Microsoft Teams. Setera provides the phone numbers, call minutes, and the infrastructure for PSTN connectivity. Setera has the widest range of countries available to provide service.

Larger organisations benefit especially, because Setera offers greater flexibility, broader geographic coverage, lower rates, and increased levels of support.

Website SETERA draft-2

Benefits

  • Use Teams as your organisation’s PBX, globally
  • Ability to use Setera as a sole provider, no matter how many global offices/locations, making it more cost effective andeasier to manage
  • Project management and delivery teams to meet customer requirements
  • MS Teams can be integrated with a customers’ existing PBX infrastructure via Setera’s network with no disruption
  • Extended global reach: Access phone numbers in 50+ countries
  • Reliable & secure: High-quality voice channels and advanced security ensure smooth communication
  • Call plans are normally less expensive than MS calling plans
  • Flexible call packages can be company wide

Limitations

  • Users are limited to the PBX features provided by Microsoft Teams but advanced options are available”

Licences Required

  • MS Teams Phone Standard* / user

                                                                                                                                                                                   *Prior to 1st April 2024 included in E5 licences

If you would like more information, please complete the enquiry form.

We look forward to speaking to you.