Direct Routing:

Teams, Zoom, Webex and Genesys

Operator Connect Global Service

Setera simplifies and streamlines telephony for multinationals by consolidating and providing a globally managed service.

Key benefits:

Global unified vendor / one contract rather than multiple regional contracts

Operator services integrated with Microsoft Teams, Webex, Zoom, Genesys and many other platforms, using Operator Connect Direct Routing

Premium voice network: own private global network, interconnections with top regional carriers, ensuring high quality voice routing and reliability

One global management portal: centralized support, administration of users, numbers, assignment, porting etc

Global pricing & billing: advanced billing, to optimise customer cost reporting

Regulation, compliance, support: 24/7 multilingual global support; licensed voice services in many countries; assistance with number porting; compliance with telecom regulations

Services:

Redundant SIP trunks

✓ Redundant data centres

✓ Encrypted SIP signalling and RTP media

✓ Load sharing supporting in & out calling

✓ Geographically local interconnect points

✓ 24/7 monitoring with support and active alarms

Local phone numbers and calling in 60+ countries

✓ Local DDIs

✓ Toll-free numbers

✓ Local calling

✓ Emergency calling

✓ Short number calling

✓ International calling

✓ Number porting

Delivery

✓ Managed network design and consultancy

✓ Surveys and delivery as turnkey service

Service Level Agreements

✓ Setera offers basic, silver and gold service level agreements depending on requirements

Countries served

Setera’s global calling coverage provides a wide range of served areas and advanced technologies, covering over 60 countries. Our solutions ensure high-quality connectivity, meeting communication needs worldwide.

If you would like more information, please complete the enquiry form.

We look forward to speaking to you.