20/04/2026
Setera introduces AI Voice Agents to its global service portfolio
Setera Communications expands its global service portfolio with AI Voice Agents, enabling businesses to modernize voice-based customer interactions across markets, languages and time zones.
Developed through a strategic collaboration with MimerAI, AI Voice Agents combine intelligent automation with carrier-grade telecom reliability, transforming voice into an always-available, scalable business channel.
AI Voice Agents combine carrier-grade telecom reliability with advanced conversational AI, enabling organizations to automate inbound voice interactions while maintaining a natural, human-like customer experience.
The solution allows businesses to:
- Automate routine inbound calls and customer inquiries
- Provide 24/7 voice availability across multiple markets
- Improve call handling efficiency and reduce waiting times
- Route and qualify calls intelligently within Setera’s OneCloud UCaaS environment
- Operate consistently across languages and regions
Delivered natively within Setera’s telecom infrastructure, AI Voice Agents ensure high performance, low latency and enterprise-grade reliability at global scale.
The solution is also available through Setera’s partner ecosystem, enabling resellers to create, configure and deploy AI Voice Agents via a dedicated self-service portal. This allows partners to quickly introduce AI-powered voice services into their portfolios and build new recurring revenue streams without additional infrastructure complexity.
With this launch, Setera reinforces its commitment to shaping the future of global voice communications by integrating AI directly into its core telecom platform.
AI Voice Agents are now available globally for Setera partners and customers.
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